Algol Plus Ltd
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Export
Common problems
8
The plugin produces unreadable Excel file
I don't see "Export orders" in menu "Woocommerce" affer installing the plugin
Grey textarea for custom code in section "Misc Settings"
I use load balancer and can't export
I got message "Can't create temporary file"
See all 8 articles
FAQ
6
Add product attribute to export
I can't filter Simple product by custom attribute
Product names as columns
When exporting .csv containing european special characters , I want to open this csv in Excel without extra actions
Red text flashes at bottom during page loading
See all 6 articles
Add new fields
2
Add calculated field (for order)
Add calculated field (for product)
3rd party plugins
6
I tried to add new field(created just now) to export , but don't see it in dropdown.
Export orders based on delivery date
Plugins supported
I use "WooCommerce Germanized" and need to export invoice number
WooCommerce Shipment Tracking Pro
See all 6 articles
Pre-buy
3
Cannot buy pro version
Can't update already installed Pro version and got message "Update Failed: Download failed. Unauthorized."
How to install just purchased plugin
Pro version - Scheduled Jobs
6
The schedule doesn’t run at defined time.
Scheduled job skips some orders
Debug scheduled jobs
I didn’t receive any emails for X hours.
Enable logs for the jobs
See all 6 articles
Pro version - Common
6
Setup Zapier connection
I send order as json to API endpoint, but API doesn't see data
Button Test creates empty files on FTP server
I don't receive emails with attachments
How to get Zapier key
See all 6 articles
Phone Orders
FAQ
4
How to get API key for address autocomplete
Pricing rules are not applied to products / order
My user can't search customers
Shipping methods (added by plugin) are visible for customers
Compatibility with complex plugins
15
WooCommerce Product Add-ons, by WooCommerce
WPC Product Bundles for WooCommerce, by WPclever.net
WooCommerce TM Extra Product Options, by themeComplete
WooCommerce Composite Products, by SomewhereWarm
WooCommerce Product Bundles, by SomewhereWarm
See all 15 articles
Pro version - FAQ
2
Button "Go to Checkout" ("Go to Cart") uses wrong address details
Product/customer search doesn't work in "Run at frontend" mode
Code samples
15
Search products by id or sku
Search products by custom field "_barcode"
Customize autocomplete results ( + user meta field SavingsID )
Show variations in same order as they displayed inside the product
Use external address lookup APIs(getaddress.io)
See all 15 articles
Pro version
6
Show extra information in the cart ("Cost of Goods")
Add custom fields to order or customer popups
Separate web page for adding orders (without access to /wp-admin)
Add tracking information to orders history (mode "Run at frontend")
Verify VAT(EU) number + tax exemption
See all 6 articles
Pricing plugin
FAQ
4
Mini cart opens on page load
Update prices when customer clicks the quantity boxes in the cart
How does the plugin calculate product price on category/product page?
Tags supported at tab "Product Price"
Pro version - FAQ
1
Customers cheat condition "payment method"
Shortcodes
2
[adp_products_on_sale]
[adp_products_bogo]
Compatibility with plugins
24
WooCommerce Product Add Ons, by WooCommerce
WooCommerce TM Extra Product Options, by themeComplete
WooCommerce Product Bundles, by SomewhereWarm
WooCommerce Bookings, by WooCommerce
Currency Switcher, by realmag777
See all 24 articles
For programmers
6
Debug bar
Helpers
Supported hooks
How to program custom fees
Polylang - translate "Bulk table message"
See all 6 articles
Translation
0
Compatibility with themes
1
Flatsome
Code samples
2
Don't allow to switch payment method for unpaid order
Show bulk table below product title in category/shop page
Help Desk Software
by Freshdesk